Step by Step Instructions

If You Do Not Know Or Forgot Your PIN:

  1. Go to the WISE website.

  2. Your ID # is: your social security number or your student ID number with PHSC

  3. You will click on "Forgot PIN"

  4. The system will ask you to answer your security questions.

  5. If the questions are answered correctly, your PIN will be reset to your original default PIN.

  6. Your default PIN code is your day of birth and the last two digits of the year of birth. For example, if you were born on August 6, 1981, your PIN is 0681. After you sign-in for the first time, the pin change screen will be displayed so that you can change your default PIN.