Official Transcript requests are processed by Credentials Solutions, our online service provider, for a $5 charge per transcript that must be paid before your order is processed. Overnight options are available for an additional fee. Please read the order form carefully and fill out all required fields.
Please allow at least seven (7) business days after payment receipt of your order for your transcript to arrive via first class mail.*
Students who have any form of a hold on their student account, including tuition and fees, Title IV refund bill, or a past student loan default, are prohibited from receiving a transcript until the obligation is cleared.
How to Order an Official PHSC Transcript
Current students - log into the student WISE account, then click on the Request Official Transcript tile.
Former/Alumni students – log into the student WISE account, then click on the Request Official Transcript tile. Former/Alumni students who do not have access to their WISE account should use an alternative method to log in to Credentials Solutions online services to order an official transcript.
The Alternative Method can be used if:
- the student attended Pasco-Hernando State College any time from 1972 to the present;
- the billing name on the credit card used to pay for the order matches both the student name on the order and the student name on the student record; and
- a specific number of fields in the transcript order form, such as Student ID, Social Security number, and date of birth, match the information in the student record.
Transcript Order Confirmation
The Credentials Solutions records department checks records at Pasco-Hernando State College after orders are placed, therefore we cannot tell you definitively at the time of ordering that the order will qualify for Automatic Authorization. If Credentials Solutions successfully authorizes the order, they will notify you of that fact. If we are unable to automatically authorize the order, Credentials Solutions will send you an Authorization Form that must be signed and returned (via fax or mail) before your order can be completed.
To check the status of your transcript order call Credentials Solutions at 847-716-3005 or visit Credentials Online Services.
For more information please contact, firstname.lastname@example.org. Include your student ID or last four digits of your Social Security number with correspondence. Communication of protected student record information will not be sent to personal email accounts at any time, regardless of an individual's registration status.
*Information for in-person pick-up orders coming soon.