Common Questions About Dual Enrollment

Below you will find questions and answers frequently asked about the Dual Enrollment program and process.

Admissions Application

Question: Can new dual enrollment students complete the online admissions application?

Answer: Yes, new dual enrollment students can complete the dual enrollment application online

Question: How long after I complete the dual enrollment online admissions application can I begin the online dual enrollment request form?

Answer: Students can begin the online dual enrollment request form approximately three hours after completing the online admissions application. 

Question: Will dual enrollment students who need to submit a reapplication be allowed to complete the online dual enrollment application?

Answer: Yes, dual enrollment students who applied for admissions over a year ago but never enrolled in a dual enrollment course or who have not enrolled in a dual enrollment course for one year or more will be allowed to submit the reapplication via the online dual enrollment application.

Question: How long will the students’ test scores remain in the online registration system (Online Dual Enrollment Form)?

Answer: Dual enrollment required documents (i.e. test scores, GPA, and prerequisite/co-requisite documentation) are only valid for one semester within the Online Dual Enrollment Form.

Online Orientation

Question: Is the Dual Enrollment Online Orientation mandatory?

Answer:  Yes, effective Fall semester 2019 (20201), all dual enrollment students must successfully complete the Dual Enrollment Online Orientation.

Question: Can I register for classes without completing the Dual Enrollment Online Orientation?

Answer:  Dual enrollment students will not be permitted to register for classes until the Dual Enrollment Online Orientation course has been completed and the student hold removed.

Question: How can I sign up for the Dual Enrollment Online Orientation?

Answer: All new and continuing dual enrollment students who have completed the Online Dual Enrollment application are automatically enrolled in the Dual Enrollment Online Orientation course.

Question: When will the Dual Enrollment Online Orientation student hold be removed?

Answer: The Dual Enrollment Online Orientation student hold will be removed automatically. However, please allow approximately three hours for the hold to be removed. 

Question: Where can I find the Dual Enrollment Online Orientation?

Answer:  The Dual Enrollment Online Orientation course is located via the myPHSC portal in the Canvas learning platform.

Question: How do I access the Canvas learning platform?

Answer:

  1. Go to myPHSC student portal. If this is your first time logging in to your myPHSC account, please use the WISE link at the bottom of the myPHSC student portal page for assistance.You will log in to your WISE account with either your PHSC student ID number or Social Security number and your personal identification number (P.I.N.) Find the myPHSC login information on the WISE homepage. Once you have noted the login information, return to the myPHSC student portal and log in.
  2. Click on Canvas, after you have successfully entered the myPHSC portal.
  3. Accept the invitation (in Canvas) to join the Dual Enrollment Online Orientation. If you do not see the invitation to accept at the top of the Canvas page, the Dual Enrollment Online Orientation can be found under the ‘Courses’ tab.
  4. Complete the Online Readiness Course located in the ‘Courses’ tab, after completing the Dual Enrollment Online Orientation. Completion of the Online Readiness Course is required to register for any online class.

Question: How long does the Dual Enrollment Online Orientation take?

Answer:         It varies, of course, but you should be able to complete it in two hours. At the end of each module, you will have to take a quiz, and you must achieve 100 percent before you can move on to the next module. So, don’t just scan the information – it might be in a question at the end!

Question: Do I have to complete the Dual Enrollment Online Orientation in one sitting?

Answer:  No. You may complete the course in one sitting, or come and go from the course – even over several days. The modules you completed will be saved, so you can pick up where you left off.

Question: What if I don’t score 80 percent or higher on the Dual Enrollment Online Orientation final comprehension quiz?

​​​​​​​Answer: You may take the final quiz as many times as you need to reach the 80 percent score required. You may also go back into the course to review areas as needed. Eligibility and Important Dates

Eligibility and Important Dates

Question: Who is eligible for online dual enrollment registration?

Answer: Online dual enrollment registration is restricted to Pasco and Hernando County’s public school students.

Question: When can currently enrolled dual enrollment students register online for classes?

Answer: Pasco and Hernando County’s public school dual enrollment registration information for each semester is noted on the Dual Enrollment Registration Dates webpage and on the academic calendar.

Online Readiness Course

Question: Is the Online Readiness Course mandatory? 

Answer: Yes, all students new to PHSC who want to take online courses are required to complete the Online Readiness course – even if the student has transfer credits and is not a first time in college student. The online readiness course is not required for students who are only taking on-campus courses. 

Question: Can I register for online classes without completing the Online Readiness Course?  

Answer:  No. The Online Readiness Course must be completed in advance of enrolling into any online courses. 

Question: How can I sign up for the Online Readiness Course? 

Answer: All first-time in college students at PHSC will be automatically enrolled in this course. If you just applied to the college, you will be added automatically once your application has been processed.

Question: Where can I find the Online Readiness Course? 

Answer: The Online Readiness course is located on the PHSC website in the Canvas learning platform. You will access the Online Readiness Course by logging into myPHSC, going to Canvas, and selecting the “Online Readiness at PHSC” course from your “Courses” menu. 

Question: How do I access the Canvas learning platform?

Answer:

Go to myPHSC student portal. If this is your first time logging in to your myPHSC account, please use the​​​​​​​ WISE link at the bottom of the myPHSC student portal page for assistance.You will log in to your WISE account with either your PHSC student ID number or Social Security number and your personal identification number (P.I.N.) Find the myPHSC login information on the WISE homepage. Once you have noted the login information, return to the myPHSC student portal and log in.​​​​​​​ Click on Canvas, after you have successfully entered the myPHSC portal. In Canvas, the Online Readiness Course can be found under the 'Courses' tab.

Question: How long does it take to complete the Online Readiness Course? 

Answer: It varies, of course, but you should be able to complete it in 2 hours. Completion of the Online Readiness course requires students to work through all five modules and obtain a score of 80% or higher on the final assessment. So, don’t just scan the information – it might be in a question at the end! 

Question: Do I have to complete the Online Readiness Course in one sitting? 

Answer:  You may complete the course in one sitting, or come and go from the course – even over several days.  The modules you’ve completed will be saved, so you can pick up where you left off. 

Question: What if I don’t score 80% or higher on the final assessment? 

Answer: You may take the assessment as many times as you need to reach the 80% required.  You may also go back into the course to review areas as needed. 

Question: After completing the Online Readiness Course, when will the hold (restriction) be removed from my account so that I can register for online classes? 

Answer: Once you have completed the Online Readiness Course (scoring an 80% or higher on the final assessment), the hold from your account will be removed within approximately three hours. 

Question: If I complete the Online Readiness Course, but do not take an online course in the next semester, will I need to repeat the course? 

Answer: No. The Online Readiness Course will meet the requirement for all future semesters.

Steps to Registration

Question: How can dual enrollment students begin the online registration process?

Answer: The online dual enrollment registration process begins with the student completing and submitting the Dual Enrollment Request Form.

Question: How will students access the online registration system?

Answer: Students will access the WISE online registration system via my.phsc.edu.

Question: What if the parent/guardian doesn’t have an email address?

Answer: The parent/guardian must have an email address as the online process requires an electronic signature for a parent/guardian authorization. The parent/guardian may obtain a free email account from gmail.com or yahoo.com.

Question: Where can students see a list of the current semester course offerings?

Answer: The Course Schedule is available on phsc.edu.

Question: Will the online registration system prevent dual enrollment students from registering for a Term A, B, or C class?

Answer: Yes, the online registration system has been programmed to prevent students from registering for a Term A, B, or C course.

Question: Where can students find out if a course has a prerequisite or co-requisite?

Answer: Prerequisite and co-requisite information is noted on the course description in the college catalog

Question: How many classes should I include on my course registration request form?

Answer: Students will indicate their course selection from a drop down menu of all eligible courses being taught during the semester. Students are encouraged to include the maximum number of courses, fourteen (14), on the form. Note: If the course selections indicated are full and the student does not have additional courses approved, the student will need to submit a new request form to include the additional courses, which would start the approval process all over.

Question: How does a student access their PHSC email?

Answer: Dual enrollment students access their PHSC email through the PHSC Student Portal.

Question: What should students do if they do not receive the email notification and/or confirmation?

Answer: The students should check their spam folder for an email from forms@phsc.edu.

Question: If a PHSC academic advisor denies a course, will the entire course request be denied or just that course?

Answer: Should PHSC academic advisors deny a course, only that course will be denied. However, the PHSC academic advisor does have the option to reject the entire request if the dual enrollment eligibility requirements (GPA, test scores, and prerequisites) are not met.

Technical Assistance

Question: What should students, parents/guardians, high school counselors, and/or PHSC academic advisors do if they have technical difficulties with the Dual Enrollment Online Form?

For assistance with technical difficulties with the Dual Enrollment Online Form, call the PHSC Help desk at 727-816-3311 or send an email.

General Information

Question: Are students who successfully pass the Advance Placement (AP), ACE, International Baccalaureate (IB), or CLEP examination allowed to enroll in the same course for dual enrollment credit?

Answer: No. Students who pass the AP, ACE, IB, or CLEP examination are not permitted to earn postsecondary credit for that course via dual enrollment.

Question: Most natural science courses required a lab, are dual enrollment students required to complete the lab?

Answer: Dual enrollment students should register for the theory and laboratory course during the same semester (e.g., BSC 1085 – Human Anatomy and Physiology and BSC 1085L – Human Anatomy and Physiology Lab).

Question: How will students be notified of their course approval?

Answer: The dual enrollment student will receive an email after the parent, high school counselor, and PHSC academic advisor reviews the form. After the PHSC academic advisor has approved/denied the course(s) the student selected, he/she will receive an email to their PHSC email account listing the course(s) and the approval status. If a course or courses are denied, it will list the reason for the denial.

Question: Are dual enrollment students required to complete a Dual Enrollment Online Orientation?

Answer: All dual enrollment students are required to complete a Dual Enrollment Online Orientation before completing 15 credit hours. An advising hold will be placed on all dual enrollment students accounts until the Online New Student Orientation Course has been satisfied.

Question: What are the teaching modalities available to a dual enrollment student?

Answer: Dual enrollment students may take a dual enrollment course at the high school, on a PHSC campus, or online, as approved by the high school counselor.

Question: Are dual enrollment students required to complete the Online Readiness Course?

Answer: Any dual enrollment student planning to take an online course is required to complete the Online Readiness Course. The Online Readiness Course is located in Canvas (via myPHSC).